Legal

Terms of Use

Last updated: July 17, 2026

Please read these Terms of Use carefully before accessing or using the Siggnals.ai platform. By using our services, you agree to be bound by these terms. If you do not agree, do not use the platform.

These Terms of Use ("Terms") govern your access to and use of the website, products, and services provided by Muraad Technologies Pvt. Ltd. ("Siggnals", "we", "us", or "our"), including the Siggnals.ai platform.

1. Eligibility

You must be at least 18 years of age and have the authority to enter into a binding agreement on behalf of yourself or your organisation to use Siggnals. By using our platform, you represent and warrant that you meet these requirements.

Siggnals is intended for business use only. It is not designed for personal, household, or consumer purposes.

2. Account Registration

To access certain features, you may be required to create an account. You agree to:

  • Provide accurate, complete, and up-to-date information during registration
  • Maintain the security and confidentiality of your login credentials
  • Notify us immediately at info@siggnals.ai if you suspect unauthorised access to your account
  • Accept responsibility for all activity that occurs under your account

We reserve the right to suspend or terminate accounts that violate these Terms.

3. Support Access

To help diagnose issues and provide support, authorised Siggnals personnel may, with reasonable safeguards and internal logging, temporarily access your account in a support capacity (including limited "impersonation" of your account view) to reproduce and resolve reported problems. This access is restricted to what is necessary for support purposes and does not permit unrestricted use of your Customer Data.

4. Permitted Use

Siggnals grants you a limited, non-exclusive, non-transferable licence to access and use the platform solely for your internal business purposes, in accordance with these Terms and any applicable subscription agreement.

You may not:

  • Resell, sublicence, or redistribute access to the platform
  • Reverse engineer, decompile, or disassemble any part of the platform
  • Use the platform to build a competing product or service
  • Scrape, harvest, or extract data from the platform using automated means
  • Upload or transmit viruses, malware, or any harmful code
  • Use the platform in any way that violates applicable laws or regulations

5. Subscription and Payment

Access to certain features of Siggnals requires a paid subscription and/or a prepaid credit balance. Payments, including subscription fees and credit top-ups, are processed via our payment partner Razorpay; Siggnals does not store your card details. By subscribing, you agree to pay all applicable fees as described in your subscription plan. All fees are:

  • Quoted in Indian Rupees (INR) unless otherwise stated
  • Inclusive of applicable GST, itemised on your invoice
  • Non-refundable except as expressly provided in our refund policy
  • Subject to change with 30 days' written notice

If you enable auto-recharge, Siggnals will automatically charge your saved payment method via Razorpay when your credit balance falls below a threshold you configure. You may disable auto-recharge at any time from your billing settings.

Failure to pay may result in suspension or termination of your access. You are responsible for all taxes applicable to your subscription.

6. Data and Privacy

Your use of Siggnals is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the platform, you consent to the collection and use of your data as described therein.

You retain ownership of any data you upload or input into Siggnals ("Customer Data"). You grant us a limited licence to process your Customer Data solely to provide and improve the services. We will not use your Customer Data for any other purpose without your consent.

7. Intellectual Property

All content, features, and functionality on the Siggnals platform — including software, algorithms, text, graphics, logos, and designs — are the exclusive property of Muraad Technologies Pvt. Ltd. and are protected by applicable intellectual property laws.

Nothing in these Terms transfers any intellectual property rights to you. You may not copy, reproduce, modify, or distribute any part of the platform without our prior written consent.

8. Third-Party Integrations

Siggnals may integrate with third-party services such as CRM platforms (e.g. HubSpot, Salesforce, Pipedrive), lead enrichment and data providers, SMS/OTP delivery providers (e.g. MSG91, VivaConnect), payment processing (Razorpay), and AI model providers (e.g. Anthropic, OpenAI, Groq) used to power our intelligence features. Your use of such integrations is subject to the third party's own terms and privacy policies. We are not responsible for the availability, accuracy, or conduct of third-party services.

If you connect Siggnals to your Google, Microsoft, or Facebook account and grant permission to import contacts or connections, that data is used and retained as described in our Privacy Policy.

9. Disclaimers

The Siggnals platform is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to:

  • Warranties of merchantability or fitness for a particular purpose
  • Guarantees that the platform will be uninterrupted, error-free, or secure
  • Accuracy or completeness of any data or insights generated by the platform

Lead intelligence outputs are derived from AI models and publicly available data. They should be used as decision-support tools, not as definitive representations of fact.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Muraad Technologies Pvt. Ltd. shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, data, goodwill, or business opportunities — arising from your use of or inability to use the platform.

Our total cumulative liability to you for any claims arising under these Terms shall not exceed the fees paid by you to Siggnals in the one (1) month preceding the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless Muraad Technologies Pvt. Ltd. and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with:

  • Your use of the platform in violation of these Terms
  • Your Customer Data or any content you submit through the platform
  • Your violation of any applicable law or third-party rights

12. Termination

We reserve the right to suspend or terminate your access to the platform at any time, with or without notice, if we believe you have violated these Terms or for any other reason at our discretion.

You may terminate your account at any time by contacting us at info@siggnals.ai. Upon termination, your right to use the platform ceases immediately. Provisions that by their nature should survive termination (including intellectual property, disclaimers, and limitation of liability) will continue to apply.

13. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Bengaluru, Karnataka, India.

Before initiating legal proceedings, we encourage you to contact us directly to resolve disputes amicably.

14. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the "Last updated" date at the top of this page. For material changes, we will notify you via email or a prominent notice on the platform. Your continued use of Siggnals after changes take effect constitutes your acceptance of the revised Terms.

15. Contact Us

If you have any questions about these Terms, please contact us:

  • Email: info@siggnals.ai
  • Company: Muraad Technologies Pvt. Ltd.
  • Address: Obeya Zen, Building No. 46, 1st Floor, 12th Main Rd, HSR Layout Sector 6, Bengaluru, Karnataka 560102