Legal

DPDP Act Compliance

Last updated: July 17, 2026

India's Digital Personal Data Protection Act, 2023 ("DPDP Act") governs how organisations processing the personal data of individuals in India must collect, use, and protect that data. This page explains how Muraad Technologies Pvt. Ltd. ("Siggnals", "we", "us", or "our"), as a Data Fiduciary under the DPDP Act, complies with these requirements.

This page supplements, and should be read alongside, our Privacy Policy and Terms of Use.

1. Our Commitment

Siggnals is committed to full compliance with the DPDP Act, 2023 and its rules as they come into force. We continuously monitor regulatory guidance from the Data Protection Board of India and update our practices, notices, and this page accordingly.

2. Scope of Application

The DPDP Act applies to the processing of digital personal data of individuals located in India, whether collected online or offline and later digitised. As an India-based platform serving Indian real estate developers and sales teams, Siggnals applies DPDP-aligned practices across its entire product — not only to Indian users — so that data handling remains consistent regardless of where an account is accessed from.

3. Your Rights as a Data Principal

If you are an individual whose personal data we process (a "Data Principal" under the DPDP Act), you have the right to:

  • Access: Obtain a summary of the personal data we hold about you and the processing activities associated with it
  • Correction: Request correction of inaccurate or incomplete personal data
  • Erasure: Request deletion of personal data that is no longer necessary for the purpose it was collected
  • Grievance Redressal: Raise a grievance regarding our processing of your personal data and receive a response within a reasonable time
  • Nominate: Nominate another individual to exercise these rights on your behalf in the event of your death or incapacity
  • Withdraw Consent: Withdraw consent to processing at any time, with the same ease with which it was given

To exercise any of these rights, contact us using the details in Section 10 below.

4. Notice and Consent

Where we rely on your consent to process personal data, we provide a clear notice — in or accompanying the request for consent — describing the personal data being collected and the purpose of processing, in accordance with Section 5 of the DPDP Act. You may give, refuse, or withdraw consent at any time.

5. Lawful Purpose and Legitimate Uses

Consent is not the only lawful basis for processing under the DPDP Act. Where applicable, we also rely on "legitimate uses" recognised under Section 7 of the Act, such as:

  • Personal data voluntarily provided to us by an individual for a specified purpose (e.g. filling out a demo request or contact form)
  • Processing necessary to respond to a request for a product, service, or information you have asked for
  • Processing necessary for compliance with any law in force in India
  • Employment-related processing, where applicable

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law, consistent with the retention periods set out in our Privacy Policy (Section 6). Once the purpose is no longer being served and retention is not otherwise required by law, we take reasonable steps to erase the personal data.

7. Categories of Recipients of Personal Data

Personal data may be shared with the categories of recipients described in our Privacy Policy (Section 5), including service providers who process data on our behalf as Data Processors, our corporate affiliates, auditors and legal advisors, and, where applicable, prospective investors or acquirers in connection with a corporate transaction — always under confidentiality obligations.

8. Cross-Border Data Transfer

Your data is stored on secure cloud infrastructure hosted in India and/or the EU, as described in our Privacy Policy (Section 4). Where personal data is transferred outside India, we do so in a manner consistent with the DPDP Act, and we do not transfer personal data to any country or territory restricted by the Central Government under Section 16 of the Act.

9. Data Security Measures

In line with Section 8(5) of the DPDP Act, we implement reasonable security safeguards to prevent personal data breaches, including encryption in transit and at rest, role-based access controls, regular security audits and vulnerability assessments, and internal policies governing data handling. Further detail is available in our Privacy Policy (Section 4).

10. Grievance Officer

In accordance with the DPDP Act, we have designated a point of contact to address grievances relating to the processing of your personal data:

  • Grievance Officer Email: info@siggnals.ai
  • Company: Muraad Technologies Pvt. Ltd.
  • Address: Obeya Zen, Building No. 46, 1st Floor, 12th Main Rd, HSR Layout Sector 6, Bengaluru, Karnataka 560102

We aim to acknowledge and resolve grievances within the timelines prescribed under the DPDP Act.

11. Data Protection Board of India

If you are not satisfied with our response to your grievance, you have the right to file a complaint with the Data Protection Board of India, the regulatory body established under the DPDP Act to address data protection grievances.

12. Changes to This Page

We may update this page from time to time to reflect changes in the DPDP Act, its rules, or our own practices. When we do, we will revise the "Last updated" date at the top of this page.

13. Contact Us

If you have any questions about our DPDP Act compliance, please reach out:

  • Email: info@siggnals.ai
  • Company: Muraad Technologies Pvt. Ltd.
  • Address: Obeya Zen, Building No. 46, 1st Floor, 12th Main Rd, HSR Layout Sector 6, Bengaluru, Karnataka 560102